Competition terms and conditions

Monthly boiler installation prize draw, run by London Heating & Renewables.

The promoter

This promotion is run by London Heating & Renewables of The Beaches, 24 Amersham Road, Chalfont St Peter, Buckinghamshire, SL9 0NZ, United Kingdom (“we”, “us”, “the promoter”). You can reach us on 0808 160 9227 or at [email protected].

The promotion is not sponsored, endorsed or administered by, or associated with, Facebook, Instagram, Meta or any other social network.

Who can enter

You must be 18 or over at the date of entry.
You must be resident in Greater London, at an address we can reasonably reach and serve.
If you do not own the property, you may still enter — but before any work is carried out you must give us written permission from the landlord or freeholder. If you cannot provide it, we may award the prize to an alternative winner.
Employees of the promoter, their immediate families, and anyone professionally connected with the promotion are not eligible.
One entry per household. Duplicate entries from the same household will be removed.

How to enter

There is no purchase necessary and nothing to buy at any stage. Buying something does not improve your chance of winning.
Complete the entry form with your name, telephone number and email address.
Entries must be submitted by you personally. Bulk, automated or third-party entries are not accepted.
We are not responsible for entries that are lost, delayed or not received for technical reasons outside our control.

Dates, draws and roll-over

The promotion opens on 21 September 2026 and runs monthly until we announce that it has closed.
Each monthly draw closes at 23:59 on the last day of that calendar month. The first draw takes place on 1 October 2026.
Each draw is made within five working days of the month closing.
Entries roll over. Once you have entered, you are automatically included in every following monthly draw until you win, the promotion ends, or you ask us to remove you. You do not need to enter again.
You can withdraw at any time by emailing [email protected].
We may close the promotion at any time. If we do, we will run a final draw from the entries already received and say so on this page.
The promotion, and entries into it, end on 31 March 2027.

The prizes

Main prize — one per monthly draw. A complete domestic boiler installation at the winner's London home, carried out by us. The prize covers the survey, the boiler, all labour, the flue, fittings and pipework needed for the installation, cleaning the existing system, inhibitor, a filter, and controls that meet current requirements. The specification is determined by our survey of the property. There is no cap on the value of the installation itself.

Runner-up prize — one per monthly draw. £300 in credit against work carried out by us. It can be put towards anything we do, from a service to a full installation. It must be redeemed within 60 days of the draw date, cannot be exchanged for cash, cannot be used in conjunction with the main prize, and has no value if unused after 60 days.

What the main prize does not cover

Work that is not part of a boiler installation — for example electrical rewiring, structural or building work, plastering or redecoration beyond making good around the installation, asbestos survey or removal, or a redesign of the wider central heating system.
Work that cannot lawfully or safely be carried out at the property, or that requires a permission the winner does not hold.
Removal of an existing system where that removal is not necessary for the installation.
If your property needs any of the above, we will tell you at the survey and quote for it separately. You are under no obligation to accept that quote, and you can decline it and forfeit the prize without owing us anything.
If the property turns out to be unsuitable for an installation, we may offer an alternative prize of equivalent value or redraw. We will not simply leave you with nothing without explaining why.

Choosing and contacting the winner

Winners are drawn at random from all valid entries by an independent person, or by a randomising process with no human involvement in the selection.
We will contact the winner and the runner-up by telephone and email within five working days of the draw.
If we cannot reach a winner within 14 days of the draw, or if they decline, we may redraw and award the prize to another entrant.
The winner must accept the prize personally. It cannot be transferred, exchanged or sold, and there is no cash alternative.
The installation must be scheduled within three months of the draw, at a date agreed between us and the winner, subject to our availability.
The name and county of each winner will be available for six weeks after the draw by writing to us at the address above. Tell us when you enter if you would prefer your name not to be published.

Your information

We use the details you give us to run the draw and to contact you about your entry. That is our legitimate interest in administering a promotion you asked to be part of.
We will only send you marketing if you separately agreed to it when you entered. You can withdraw that consent at any time using the unsubscribe link in any email, or by emailing us.
Declining marketing does not affect your entry or your chance of winning.
We do not sell your details or share them with third parties for their own marketing.
Our privacy policy explains how we handle your information and what rights you have over it.

Publicity

We would like to photograph or film the winning installation and use it in our marketing. We will always ask first, and taking part is entirely optional — you can accept the prize and decline the publicity. If you agree, we will ask you to sign a short release beforehand.

General

Entering means you accept these terms.
We may amend these terms or withdraw the promotion where circumstances make it necessary. Any change will be published on this page.
We reserve the right to disqualify entries we reasonably believe are fraudulent, automated, or in breach of these terms.
Our decision on any matter relating to the promotion is final, and we do not enter into correspondence about it.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud.
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Last updated 16 September 2026. Questions about the promotion? Call 0808 160 9227 or email [email protected].

Back to the competition